Cookies Policy

Cookies are small text files that a website can place on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise your device, remember information about your visit and provide certain functions. Cookies do not usually contain information that directly identifies you, although information collected through cookies may be linked with account, device or usage information that we hold.

We may also use similar technologies, including pixels, tags, local storage and software development kits. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, supporting security and helping us understand how our services are used. In this policy, we use the term cookies to include cookies and these similar technologies.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The duration of a cookie may depend on its purpose, your browser settings and the provider that places it.

First-party and third-party cookies

First-party cookies are set by Pokiesurf Casino or by a service operating on our behalf. Third-party cookies are set by other organisations whose tools or content may be used on the website. For example, third parties may support website analytics, security, payment-related functions, customer support, advertising or social media features. We do not control all third-party cookies, so you should also review the relevant third party's privacy and cookie information.

The cookies used on the website may have different purposes. Some are necessary for the website to operate, while others help us improve performance, understand visitor activity or personalise content. The exact cookies available may change as the website, its features and the services supporting it develop.

• Strictly necessary cookies: These support essential website functions, account access, session management, navigation, security and fraud prevention. The website may not work correctly without them, and they generally cannot be disabled through ordinary website preferences.
• Functional cookies: These remember choices and settings, such as language, region, display preferences or other selections, so that the website can provide a more convenient experience.
• Performance and analytics cookies: These help us understand how visitors use the website, including which pages are visited, how users move through the site and whether pages or features are working as intended. The information helps us identify errors and improve services.
• Security and risk-management cookies: These can help detect unusual activity, protect accounts, support responsible access and reduce the risk of unauthorised use, automated abuse, fraud and other harmful activity.
• Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, understand interests and present more relevant information. They may be placed by us or by advertising and technology partners.
• Preference and communication cookies: These may help remember whether certain notices have been displayed, record cookie choices and support communication or preference management.

Cookies may be used in connection with account registration, login, gameplay areas, payment pages, verification processes, promotions, customer support and other website functions. They may also help us maintain a secure session and recognise when you return to the website. Cookies do not give us access to files stored on your device and do not normally allow us to control your device.

Information collected through cookies may include your IP address, device type, browser type, operating system, approximate location, pages viewed, referring website, dates and times of access, interactions with features and information about how you use the website. We use this information in accordance with applicable privacy laws and our Privacy Policy.

Where applicable, you can manage non-essential cookies through the cookie banner, consent tool or preference settings provided on the website. Your choices may be stored using a cookie or similar technology so that we can remember them. If you withdraw consent, this will not normally affect processing that was carried out before your withdrawal.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block all cookies. Browser controls vary, so you should check the help or settings information for your browser or device. You may also be able to manage certain advertising preferences through tools provided by advertising or technology organisations.

1. Open the privacy, security or cookie settings in your browser or device.
2. Review the available cookie permissions and stored website data.
3. Choose whether to allow, block or delete cookies, either generally or for particular websites.
4. If the website provides a cookie preference tool, review and save your selections there.

Blocking or deleting cookies may affect the website experience. Essential functions such as logging in, maintaining a secure session, remembering preferences, completing transactions or accessing particular areas may not operate as intended. If you use more than one browser or device, you may need to make your choices separately on each one. Deleting cookies may also remove saved preferences, so the cookie notice may appear again.

Some browsers offer a do-not-track feature. Because there is no single industry standard for responding to do-not-track signals, the website may not respond to every such signal. Where legally required, we will provide appropriate choices and manage consent in accordance with applicable requirements.

The website may include links to other websites or features supplied by third parties. Those websites and providers may use their own cookies and similar technologies. This Cookies Policy does not apply to third-party websites, and Pokiesurf Casino is not responsible for the privacy practices, content or cookie settings of independent third parties. You should review their policies before using their services or providing personal information.

We may work with service providers that process information on our behalf for purposes such as hosting, security, analytics, customer support, payments, identity checks, communications and website functionality. These providers may use cookies or similar technologies under their own contractual and legal obligations. We expect providers to handle information appropriately and only for authorised purposes.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. Your continued use of the website after an update may be subject to the revised policy.

Questions about cookies

If you have a question about this Cookies Policy, your cookie choices or the way information is handled on the website, please use the contact or support channel made available through Pokiesurf Casino. Do not include passwords, full payment card details or other sensitive information in a general enquiry unless specifically requested through a secure process.

This policy is intended to provide general information for players in Australia. It does not change the Terms and Conditions, Privacy Policy, responsible gambling information or any other rules that apply to your use of Pokiesurf Casino. If there is a conflict between this policy and a mandatory legal requirement, the mandatory requirement will apply.